Terms of Use

01Who provides the Service

The Service is provided by Eren Yalçın, based in Türkiye.
Contact: eren@yalcin.ai

02What the Service is

Vaelis is a subscription-based mobile app that uses AI to produce style readings, outfit suggestions, purchase-decision support and periodic summaries from the photos you upload, the pieces in your wardrobe and the style information you declare.

03Eligibility

You must be at least 16 years old to use the Service. If you are under 16, do not use the app.

04Your account

Using Vaelis requires an account: you can create one with an email and password, or use Sign in with Apple. You are responsible for the accuracy of the information you provide and for the security of your account. Tell us immediately if you believe your account has been used without your permission.

05Subscription

5.1 Plans

Vaelis offers two subscription tiers: Vaelis Premium and Vaelis Max. Each is sold with monthly and annual billing periods. The Max tier provides a larger monthly usage allowance.

5.2 Price

The current price for your country is shown on the purchase screen in the app and on the App Store. Prices follow Apple’s regional pricing and may be updated from time to time.

5.3 Purchase and renewal

Subscriptions are sold through the Apple App Store and charged to your Apple Account.

• Your subscription renews automatically for the same period and price unless you cancel at least 24 hours before the current period ends.
• The renewal charge is taken within the 24 hours before the period ends.
• To cancel: iPhone Settings → Apple Account → Subscriptions → Vaelis. Apple’s rules mean cancellation cannot happen inside the app.
• After cancelling you keep access until the end of the current period; there are no partial refunds.

5.4 Price changes

If the price for existing subscribers increases, Apple notifies you in advance and, where required, asks for your consent. Without your consent the subscription does not renew.

5.5 Refunds

Refunds are governed by Apple’s policy and are requested at reportaproblem.apple.com. Because the sale is made by Apple, refunds are not within our control.

5.6 Usage allowance

AI generation is costly, so each plan comes with a monthly usage allowance. The size of the allowance is shown in the app. When it is exhausted, the related features are limited until the next period. We may change allowance sizes reasonably and will give notice of changes that disadvantage you.

5.7 Right of withdrawal

For digital services performed immediately with your consent, the statutory right of withdrawal for distance contracts lapses. As the purchase is made through Apple, Apple’s refund process applies to consumer requests. Your mandatory consumer rights remain unaffected.

06AI output

• Output is probabilistic and may be wrong, incomplete or misleading.
• The Service may misread a garment’s colour, fabric or cut.
• The same input may produce different suggestions at different times.
• Purchase decisions remain yours.

Vaelis does not describe an outfit you never wore as if you had worn it; where a suggestion relies on your past records, it says so.

07Your content

Photos you upload, your wardrobe records, notes and other content (“Your Content”) remain yours.

You grant us a limited, worldwide, royalty-free licence to process, store, sync across your devices and generate personalised output from Your Content — solely to operate the Service. The licence ends when you delete your account.

We do not use Your Content for advertising or marketing without your explicit permission.

You confirm that you hold the necessary rights to the content you upload. Do not upload photos of other people without their consent.

08Acceptable use

You must not:

• Upload photos of other people without permission,
• Upload unlawful, harassing, hateful, obscene or child-abusive content,
• Reverse engineer the Service, scrape it with automated tools, or attempt to bypass its security,
• Place unreasonable load on the infrastructure or circumvent quotas and limits,
• Use the Service or its output to train a competing AI model,
• Transfer or share your account.

We may suspend or terminate your account for violations, with notice or — in serious cases — without.

09Intellectual property

The Vaelis app, its interface, design language, brand and wordmark, prompt architecture and infrastructure belong to us. These terms grant you a personal, non-transferable right of use only.

You may use and share the output generated for you for personal purposes.

10Sharing features

Sharing a card creates a publicly accessible link; anyone who knows the link can view the content. Links expire after 90 days. You decide what to share and you are responsible for the consequences of sharing.

11Third-party links

Products and retailers in shopping results belong to third parties. We cannot guarantee the accuracy of prices, stock, sizes or product details, and we are not a party to your purchase. Disputes with a retailer do not bind us.

12Changes to the Service

We may reasonably change the Service, its features, AI models and prompts, and may remove features. We will give 30 days’ notice of changes that materially affect the scope of your subscription.

13Termination

You can delete your account at any time in the app (Profile → Account → Delete account). Your server-side data is deleted and this cannot be undone. Cancelling your subscription is separate and must be done through the App Store — deleting your account does not cancel it.

We may terminate your access if you breach these terms.

14Disclaimer of warranties

The Service is provided “as is” and “as available”. We give no express or implied warranty that it will be uninterrupted, error-free or achieve any particular result. Mandatory consumer rights are unaffected.

15Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, loss of profit or loss of data.

In any event, our total liability is limited to the amount you paid for the Service in the 12 months preceding the claim.

Liability for wilful misconduct or gross negligence, and for death or personal injury, is excluded from this limitation.

16Apple-specific terms

• These terms are between you and Eren Yalçın; Apple is not a party.
• We alone are responsible for the Service, its maintenance and its support.
• If the app fails to conform to any warranty, you may notify Apple, and Apple may refund the purchase price. Apple has no other obligation.
• We, not Apple, are responsible for addressing third-party intellectual property claims.
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
• By using the app you represent that you are not located in a country subject to a U.S. embargo and are not on any prohibited-party list.

17Governing law and disputes

These terms are governed by the laws of the Republic of Türkiye. The courts and enforcement offices of İstanbul have jurisdiction.

If you use the Service as a consumer, you retain the right to apply — within the applicable monetary thresholds — to the Consumer Arbitration Committee or Consumer Court where you reside. If you live in the European Union, the mandatory consumer rights of your country are unaffected by this clause.

18Changes to these terms

We may update these terms. We will notify you in the app of material changes. Continuing to use the Service after notice means you accept the updated terms.

19Contact

eren@yalcin.ai